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Early Bird tracking: statuses, morning delivery and lockers

10 min read

Peek is an independent tracker, not Early Bird. It shows what Early Bird’s own tracking publishes.

Early Bird is a Swedish parcel company. Its couriers bring online orders with the morning newspaper, so your parcel usually comes at night or early in the morning, to your door or your mailbox. Track it on Early Bird's Track & help page (in Swedish at earlybird.se/spara-och-hjalp), with the link in Early Bird's SMS or email, or paste the number in the box above. The number is in Early Bird's message or in the shop's order information.

Early Bird tracking number format

The number shape Peek's code knows for Early Bird (digits invented):

Number (invented)What it is
0037340221600000000420 digits: 00, any digit, 73402216, then nine digits. The last one is a check digit. A parcel barcode number.
Another reference8 to 30 letters and digits. Peek can track it at Early Bird, but can't tell Early Bird from its shape.

PostNord and Bring also use 20-digit numbers starting 00, so the shape alone doesn't prove the parcel is with Early Bird. Gave the wrong mobile number? You can still track with the parcel number from the shop's order confirmation. More in how to find your tracking number.

Early Bird tracking statuses in English

Early Bird's tracking writes each step in the language you use: English on its English page, Swedish on its Swedish one. The wordings Peek's code knows, in order:

Early Bird saysIn SwedishWhat it means for you
Your delivery is booked with Early Bird.Din leverans är bokad med Early Bird.The shop booked the delivery. Early Bird doesn't have the parcel yet.
Early Bird has received your package.Early Bird har tagit emot ditt paket.Early Bird has the parcel. The delivery time counts from now.
Your package has arrived at the terminal in Stockholm.Ditt paket har kommit till terminalen i Stockholm.At a terminal. The name is an Early Bird terminal, a local delivery terminal or a route, not your address.
We failed to deliver your package as planned. We will make a new attempt as soon as possible.–Not delivered. Early Bird will try again.
We failed to deliver your package as planned. We will notify you as soon as possible with information on how we will ensure that your package is delivered.Vi misslyckades med att leverera ditt paket som planerat. Vi meddelar dig snarast med information om hur vi gör för att ditt paket ska komma fram.Not delivered. Early Bird will tell you the next step.
We were unable to access the entrance and therefore failed to deliver your package. We will make a new attempt as soon as possible.Vi kunde inte komma in i porten och misslyckades därför med att leverera ditt paket. Vi kommer göra ett nytt försök så snart som möjligt.The courier couldn't get in through the entrance door. Early Bird will try again.
We have scheduled a new attempt to deliver your package.Vi har bokat in ett nytt försök att leverera ditt paket.A new delivery is booked.
Since we were unable to deliver the parcel to your home, we will reroute it to a parcel locker. We will notify you as soon as we know which locker it will be.Eftersom vi inte kunde leverera paketet hem till dig så kommer vi boka om det till ett paketskåp. Vi meddelar dig så snart vi vet vilket skåp det blir.Sent on to a parcel locker. Early Bird tells you which one.
Your package is on its way. You will receive a notification when it is ready to be collected from the parcel locker.Paketet är på väg. Du får ett meddelande när det är redo att hämtas ur paketskåpet.On its way to the locker.
Your package is now ready for collection from the parcel locker. The iBoxen app is required to open the box.Ditt paket finns nu redo att hämtas från paketskåpet. Du behöver iBoxens app för att öppna luckan.Ready in the locker.
The package has been collected from the parcel locker.Paketet har hämtats ur paketskåpet.Collected.
The package has been delivered to your door.Paketet är levererat till din dörr.Left outside your door.
The package has been delivered to your mailbox.Paketet är levererat till din postlåda.In your mailbox.
The package has been delivered in a bag on your mailbox.Paketet är levererat i en påse på din postlåda.In a bag hung on your mailbox.

A dash: Peek's code has no Swedish wording for that step. On Early Bird's own page, the first step can read "Delivery booked": the parcel hasn't reached Early Bird yet.

Older parcels in Swedish. Early Bird's earlier system writes in Swedish whatever the language. Its booking message starts Leveransen till dig är bokad av e-handlaren. (the shop booked the delivery). Then:

Early Bird saysWhat it means for you
Paketet har ankommit till sorteringsterminal GöteborgAt a sorting terminal, here Göteborg.
Ditt paket har nu levererats av Early Bird. Om paketet inte fick plats i postlådan så har det hängts i en påse på din postlåda alternativt dörrDelivered. If it didn't fit in your mailbox, it hangs in a bag on your mailbox or door.

Early Bird delivery in Sweden: night, mailbox and lockers

Who brings it. Newspaper carriers, on their rounds. Early Bird is owned by Sweden's leading media companies and reaches almost all of Sweden, towns and countryside. Your options depend on where you live and what the shop chose.

When. At night or early in the morning. Early Bird says deliveries usually happen between 01:00 and 07:00, and your parcel is there by 07:00. You don't need to be home or awake. It delivers up to six days a week, weekends included, depending on the area.

How long. Home Delivery takes 1 to 3 days from when Early Bird receives the parcel, not from the day you ordered. Early Bird Express, where the shop offers it, comes the same night: by 07:00 the morning after you order. The planned delivery day is in the link in Early Bird's SMS or email.

Where it's left. Outside your door or in your mailbox. Couriers often deliver newspapers in your area, so they can get into many apartment buildings. A message tells you where the parcel was left.

If delivery fails. Tracking and a message tell you the next step. Depending on the service the shop booked, Early Bird tries again, sends the parcel to a parcel locker, or hands it to another carrier for delivery to a service point, which tells you when it's ready. See missed delivery.

Parcel lockers (Early Bird Box). If you chose Early Bird Box at checkout, the parcel goes to an outdoor iBoxen locker, open around the clock. You open it with the iBoxen app and Mobile BankID; register the app with the same phone number as your order.

  • The parcel waits five days. That normally can't be extended. Then it goes back to the shop: see uncollected parcels.
  • If your locker is full, Early Bird uses one nearby; the message and the app show where.
  • Where the iBoxen app offers it, you can share collection with someone else. They register in the app and identify themselves, usually with BankID.

Changes. Once the parcel is on its way, Early Bird can't change the day or the address, and normally can't change the delivery method or cancel. Ask the shop before it ships. See changing a delivery address.

Early Bird parcel late, missing or damaged

  • Only "booked". The parcel hasn't reached Early Bird yet. Until it does, Early Bird says the shop is best placed to answer. See tracking that isn't updating.
  • No news after a failed delivery. If nothing comes within the time Early Bird gave, contact its customer service.
  • Marked delivered, but not there. Check the address in your order confirmation. Look in and beside your mailbox, and outside your door. Ask your household and neighbours. Then use the "Missing package despite confirmation" form. See delivered but not received.
  • Damaged. Use the "Damaged package" form with a clear photo. Contact the shop too: Early Bird says the shop answers for the item and any compensation. See damaged parcels.

Early Bird customer service and contact

As read on 2 November 2026, Early Bird's Contact us page lists no phone number or email address. You pick a subject, such as "Damaged package", "Incorrect delivery" or "Received someone else's package", and fill in its form with your tracking number and a short description. For a refund or a return, contact the shop. Peek can't contact Early Bird or the shop for you.

Track an Early Bird parcel with Peek

  • A 20-digit Early Bird number. Paste it in Peek. Because PostNord numbers look alike, Peek shows "Checking tracking services…" and asks Early Bird first, with PostNord and other carriers the number fits. When Early Bird knows it, Peek says "Early Bird has this parcel." If no carrier knows it yet, Peek names Early Bird as the likely carrier: the parcel shows "Probably Early Bird" and "Waiting for Early Bird’s first scan", and Peek keeps asking. To file it under Early Bird, press "Change" before tracking and pick Early Bird under "Fits this number", or use "Change carrier" later.
  • A link to Early Bird's tracking. An earlybird.se link to spara-och-hjalp, en/track-and-help or tracking with id=, or a track.earlybird.se link with a=, names Early Bird at once, whatever the number.
  • Another reference. Paste it all the same: Peek follows more than 3,500 carriers. To track it at Early Bird, press "Change" and search for Early Bird, or use "Change carrier" later. For Early Bird, Peek takes 8 to 30 letters and digits, and a 20-digit number starting 00 needs a valid check digit. Otherwise it says Early Bird "doesn’t issue numbers like this one".
  • Not listed yet. A parcel filed under Early Bird shows "Waiting for the carrier" until Early Bird lists it, and Peek keeps asking. If Early Bird says the number is wrong, Peek shows "Check the tracking number".

What Peek shows. Each step in Early Bird's English wording (older lines stay Swedish), with its time, the place each terminal scan names and the delivery time. The booking shows as "Label created", the receipt as "Received by carrier", terminals and the way to a locker as "In transit", failed deliveries as "Delivery attempted", the locker as "Ready for pickup", and delivery or collection as "Delivered". A new attempt keeps the step before it. Peek shows no planned delivery day and doesn't name the locker. The planned day is in the link in Early Bird's SMS or email; the locker is in its message and the iBoxen app.

When another carrier takes over. Early Bird's tracking then links to that carrier's. Peek's code knows three: PostNord, DSV and DB Schenker, which Peek files under DSV. The card says "Delivery with PostNord" or "Delivery with DSV", and Peek follows that carrier under the same number once it shows fresh scans.

Peek checks about every 10 minutes and can notify you of "Every scan", "Important steps" or "Delivery only". After two days without news (12 hours while the parcel still shows "Label created" or "Received by carrier"), Peek checks hourly.

Questions about Early Bird tracking

What time does Early Bird deliver?

Usually between 01:00 and 07:00, up to six days a week depending on the area. You don't need to be home or awake.

Why does my Early Bird tracking only say the delivery is booked?

The shop booked the delivery, but Early Bird hasn't received the parcel yet. Tracking updates, with a planned delivery day, once it has. Until then, ask the shop.

How long does Early Bird keep a parcel in the locker?

Five days, normally with no extension. Then it goes back to the shop.

Is Early Bird legit?

Yes. It's a Swedish parcel company owned by Sweden's leading media companies, and its parcels travel with newspaper carriers. It doesn't ask for an extra fee to release a parcel.

How do I contact Early Bird customer service?

Through the forms on its Contact us page, with your tracking number. It lists no phone number or email.

Sources