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Foxpost tracking: statuses, lockers and contacts

7 min read

Peek is an independent tracker, not Foxpost. It shows what Foxpost’s own tracking publishes.

Foxpost is a Hungarian parcel service that delivers to its parcel lockers, and to the door, across Hungary; since January 2026 it has also absorbed Packeta Hungary. Track a parcel on foxpost.hu or paste its number in the box above. The number is at the end of the email Foxpost sends when the parcel is created, and usually starts with CLFOX.

Foxpost tracking number

Foxpost's tracking box asks for one of three kinds of ID:

NumberWhose it is
CLFOX123456789012345CLFOX and digits: a parcel going to a Foxpost locker or pickup point. Foxpost also calls it the parcel's barcode.
Z1234567890Z and digits: a Packeta parcel. Foxpost's tracker sends a Z number it doesn't know on to Packeta's tracking.
6663900000Digits starting 66639: a parcel you chose to have delivered to your door.

Foxpost's email to you and the sender ends with the parcel ID. With a Foxpost account, it also appears under "Bejövő csomagjaim" (incoming parcels). When the parcel reaches the locker, the opening code comes by Viber (else SMS) and email.

Can't find any of it? Ask the shop, and see how to find your tracking number. If the number starts with Z, it's a Packeta number.

What Foxpost tracking statuses mean

Foxpost's tracker shows each step as a short title, a date and time, and a sentence. The site is Hungarian; switch it to English in the menu and the same steps appear in English, such as Your package has arrived at the (return) parcel locker you selected and is now ready for pickup!. The Hungarian sentences, in the order a parcel meets them:

Foxpost's statusWhat it means for you
Csomagod létrejött a rendszerünkben, a feladó még nem adta át azt a FOXPOST részére.The label exists; the sender hasn't handed the parcel over yet.
Csomagod fel lett adva, a csomagautomatában el lett helyezve. A neked címzett (feladott/visszaküldött) csomagot hamarosan kézbesítjük.The sender dropped it in a locker; it isn't in yours yet.
Csomagodat futárunk kivette a csomagautomatából.A courier took it out of the drop-off locker.
Csomagod beérkezett a FOXPOST raktárába. A feladott/visszaküldött csomag hamarosan kézbesítésre kerül.At Foxpost's warehouse.
Csomagodat az automata telítettsége / műszaki hibája miatt átírányítottuk egy másik csomagautomatábaSent to another locker because yours is full or broken; its name follows.
Csomagod megérkezett az általad választott (vissza)kézbesítési automatába, most már átveheted!Ready for pickup: use the code from the message.
Csomagod (vissza)kézbesítve lett, a címzett/feladó átvette.Picked up: delivered.
Csomagod nem került átvételre a tárolási idő alatt, ezért a küldeményt visszaküldjük a feladónak.Not picked up within the hold time; it's going back to the sender.
Csomagot a címzett nem vette át, a csomag vissza lett küldve a feladónak.Not collected and sent back to the sender.

Read the sentence, not the title: "Automatában" (in parcel locker) covers both the sender's drop-off and your parcel waiting for you. The "(vissza)" and "címzett/feladó" are there because the same text serves returns, so "received by the recipient/sender" means you picked it up.

Foxpost lockers, pickup and missed deliveries

Picking up. At an A-BOX locker (touch screen), enter the code from the message. At a Z-BOX (keypad), type the 6-digit opening code. Anyone with the code can open the door. At a staffed Z-Pont pickup point, give the password; anyone you send can pick it up, with no ID unless the shop asks for it.

How long it waits. Foxpost keeps a parcel in a locker for 5 calendar days, weekends and public holidays included; the exact deadline, to the minute, is in the message. It can't extend that. A broken locker extends it automatically. At a Z-Pont, Foxpost's terms give 7 days, 5 days from 1 October to 20 January, and customer service can extend it by phone. After the deadline the parcel goes back to the sender; if you bought it from a shop, contact the shop.

Cash on delivery. An A-BOX takes card only, at its terminal. A Z-BOX takes payment only through the link in Foxpost's emails, and the opening code comes after you pay. A Z-Pont takes cash or card.

Full or broken locker. Foxpost may send the parcel to another locker nearby or a Z-Pont; you can accept or refuse that in its notice. If the code doesn't open the door, start again, then call customer service.

Home delivery. A partner courier makes two attempts on consecutive working days, announced by SMS and email. The email's link changes the day or address but uses up one attempt. A failed attempt brings an email and SMS, not a paper card. If the parcel still isn't taken, it goes back to the sender; Foxpost's FAQ puts that return at 1,699 Ft.

Foxpost parcel delayed, damaged or lost

No update. Foxpost gives no delivery guarantee: locker to locker can take as little as one working day, home delivery usually two or three. For a status that doesn't move, Foxpost publishes no advice: see tracking that isn't updating and ask the shop.

Damaged. Note visible damage at delivery. Otherwise report it in writing within 3 working days of delivery. Photograph the packaging, the inside and the item, and send them with Foxpost's claim form.

Lost. A domestic parcel not delivered within 15 days of posting needs a complaint from the sender. The sender claims, unless the parcel was delivered to you, the sender assigned you the claim in writing, or you can show the order confirmation with the full price paid. Claims for loss or damage are due in writing within 6 months, counted from the 15th day after posting. If you disagree with Foxpost's answer, you have 30 days to turn to the NMHH (Hungary's communications authority) or, as a consumer, a conciliation board.

From a Chinese shop. Foxpost helps only once the parcel is in Hungary and in its hands; for delays after customs, loss or damage, it sends you to the webshop. See tracking a parcel from China.

Foxpost customer service and contact

As listed on Foxpost's contact pages on 12 October 2026:

  • Phone: 06-1-999-0-369, Monday, Tuesday, Wednesday and Friday 8:00 to 18:00, Thursday 8:00 to 20:00, at the standard national rate.
  • In person: 1097 Budapest, Könyves Kálmán krt. 12-14, green staircase, 2nd floor, Thursdays only, 8:00 to 20:00.
  • Written: the contact forms, including an enquiry about a parcel ("Csomag utáni érdeklődés"), and the claim form. Foxpost publishes no customer email address. For a Packeta parcel, use Packeta's help instead.

Tracking Foxpost parcels with Peek

Peek names Foxpost straight away for a CLFOX number. A 10-digit home-delivery number is offered to other carriers, never Foxpost: pick "Foxpost" with "Change", or paste a foxpost.hu tracking link with code= (from /csomagkovetes/ or /en/parcel-tracking), which names Foxpost whatever the number. A Z number goes to Packeta.

Foxpost gives each step a time without a time zone, so Peek doesn't list Foxpost's own history. It takes a dated history from universal tracking services when one knows the parcel, asks Foxpost again every 6 hours and, if no service answers, shows only Foxpost's current status, dated when Peek saw it. Statuses stay in Foxpost's Hungarian, whatever language you read Peek in. Peek can show the sender (usually the shop) and the locker the parcel is heading to or waits at, and can notify you when the status changes. There's no expected delivery date or weight, and the order number and payment details are left out.

Questions about Foxpost tracking

Is Foxpost the same as Packeta?

They're now one company in Hungary: Packeta Hungary merged into FoxPost Kft. on 1 January 2026, and the site calls itself "FOXPOST – Packeta Group".

Is there Foxpost in Poland?

No. Foxpost delivers in Hungary only, and its FAQ says sending a Foxpost parcel abroad to a Packeta point isn't possible yet.

Can I pay cash on delivery at a Foxpost locker?

Not in cash. An A-BOX takes card at its terminal and a Z-BOX takes payment through the link in Foxpost's email; only a Z-Pont or the home-delivery courier takes cash.

How long does Foxpost delivery take?

Foxpost says locker to locker can take as little as one working day after collection and home delivery usually two or three, without guaranteeing either.

Sources