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euShipments tracking: statuses and who delivers your parcel

9 min read

Peek is an independent tracker, not euShipments. It shows what euShipments’s own tracking publishes.

euShipments is an e-commerce logistics company based in Ruse, Bulgaria. It stores, packs and ships online shops' orders to the countries on its "We deliver to" list, the 27 of the EU and the UK, and hands each parcel to a local courier for the last mile. Track your number on its "Track my order" page, eushipments.com/tracking, or paste it in the box above. The number is the one the shop sends you.

euShipments tracking number: what it looks like

euShipments publishes no number format. It says that once the order is processed, you get your "tracking code, AWB number or tracking ID", to type where its form says "Enter your tracking number to track packages." Its tracker shows the order under the number the shop sends you, which can be the delivering courier's own number. The shapes, with invented digits:

NumberWhat it is
12345678Eight digits: the only shape Peek has seen on euShipments' tracker, for an order delivered in Bulgaria. The courier there delivered it under the same number.
The number after "Tracking Number:"The local courier's own number, shown on euShipments' result once the courier has the parcel. The courier's own tracker takes it.

Eight digits also fit Mondial Relay, Colisweb and Heppner, so the number alone doesn't say euShipments: check which company the shop's email names. A link to euShipments' tracking page won't open your order: the page takes the number only through its form. No number at all? See how to find a tracking number.

euShipments tracking statuses explained

The result shows "My order N" and your number, then a table with three columns: "Date/Time", "Tracking Status" and "Tracking Information". The status is euShipments' own English wording, the same whichever courier delivers. "Tracking Information" holds the courier's own wording beside it, once a courier has the parcel. Each line is dated to the minute, like "10 August, 2026 15:39", with no time zone.

euShipments saysWhat it means for you
NewThe shop has placed the order with euShipments. It may not be packed yet.
WarehouseThe order is at euShipments' fulfilment warehouse, named after the word.
Loaded hubLoaded at one of euShipments' hubs for the trip to the next. The hub's name follows, with its country in brackets, such as (HR).
Unloaded hubUnloaded at a hub, named the same way.
Picked upThe local courier has taken the parcel.
In transitMoving through the courier's network.
On deliveryOut with the courier for delivery.
DeliveredDelivered. The last status of an order.

Loaded hub and Unloaded hub can appear several times, once for each hub on the way. After Picked up, three lines appear under the table: "Courier Name:", "Tracking Number:" and "Tracking Link:", the courier delivering to you, its number and a link to its tracker.

Peek hasn't seen euShipments use a status of its own for a missed delivery, a parcel waiting at a pickup point or a return. For those, read the courier's wording in "Tracking Information", or open the courier's link.

Who delivers a euShipments parcel in your country

euShipments leaves the last mile to local couriers. It moves parcels by line haul from its fulfilment and cross-docking centres (Sofia and Ruse in Bulgaria, Oradea in Romania, Zagreb in Croatia, Ljubljana in Slovenia, Senec in Slovakia, Budapest in Hungary) to the depot of a local courier. Its FAQ says it works with more than 60 local couriers, at least two in each European country. Its "We deliver to" list names 28 countries: the 27 of the EU and the UK.

Its home page shows couriers' logos among its "Key eCommerce partnerships", including Speedy, Sameday, FAN Courier, Express One, GLS, DPD, BOX NOW, Pošta Slovenije, Slovenská pošta, PPL, ACS and Geniki Taxydromiki, without saying which delivers where. Its company history lists a "strategic partnership with Austrian post" in 2026, without saying what it covers. Which courier brings your parcel depends on your country and on the delivery method you picked at the shop's checkout: the result's "Courier Name:" tells you.

Where it can go. In Bulgaria, euShipments delivers to a home or business address, or out of home: a courier's office, a pickup point (PUDO) or a locker. Its Croatian and Romanian pages list similar options. euShipments counts more than 150,000 out-of-home locations across its network, and says that once your parcel is ready to collect, you get a notification with instructions on how to collect it.

Attempts, storage and redelivery. These are the delivering courier's rules: euShipments publishes none. Use the "Tracking Link:" and "Tracking Number:" to check the courier's own page, and contact the courier for a new attempt or a change of address.

Cash on delivery. euShipments offers it in 17 countries. The local courier collects the money, and it goes to the shop.

euShipments parcel not updating, lost or returned

Stuck at New. The shop has placed the order with euShipments, but no warehouse or hub line has followed yet. Ask the shop when it will ship.

Stuck between hubs. After Loaded hub, the parcel is on the road to the next hub, and the next line usually comes when it's unloaded there. If nothing moves for longer than the shop's estimate, ask the shop. See why tracking stops updating.

Stuck after Picked up. The courier has it. Open the "Tracking Link:" and check the courier's own tracker with its number.

Delivered but not there. The courier made the delivery, so start with the courier, then the shop. See delivered but not received.

Sent back. euShipments' returns page counts a parcel that can't be delivered, because of wrong customer details or communication problems, as an undelivered shipment. Those go back to euShipments' warehouse or to the shop, not to you. Ask the shop for a new delivery or a refund. More in returned to sender.

Returning it yourself. euShipments handles returns for shops in three ways: a return request on the shop's website, where you pick a day, time and place for a courier to collect; a pickup the shop books for you; or sending it yourself, with any courier, to the local return address the shop lists, which is one of euShipments' warehouses. The shop's return conditions tell you which applies. See tracking a return.

Lost or damaged. euShipments publishes no claim process for recipients: the shop holds the contract. In the EU, the shop is responsible for damage from the moment your order is dispatched until you receive it, and should deliver within 30 days unless you agreed on another time. If it doesn't, remind the shop and give it a reasonable extra time; if it still doesn't deliver by then, you can cancel and get your money back. See lost parcel and damaged parcel.

euShipments contact number and customer service

As read on 28 October 2026, euShipments lists:

  • Phone: +359 700 70 755, a Bulgarian number, on its contact, FAQ and tracking pages. euShipments gives no hours.
  • Email: office@eushipments.com.
  • Contact form: a questionnaire for shops asking for a quote (monthly order volume, sales markets). It isn't meant for recipients.

Its FAQ, written for shops, says it offers their customers phone, email and live-chat support "when requested". So start with the shop, which booked the delivery. For the delivery itself, the courier named under "Courier Name:" is quicker.

Track a euShipments parcel with Peek

Peek can't tell a euShipments number by its shape: it has no number rule for euShipments, and an 8-digit number is a weak match for other carriers. Paste it all the same: Peek follows more than 3,500 carriers. Then press "Change" and pick "euShipments", or "Change carrier" on a parcel you already added.

Peek reads euShipments' tracker. It shows the status, the history, and for warehouse and hub lines the place, with the country for hubs. It keeps euShipments' English status and leaves out the courier's wording from "Tracking Information". When the "Tracking Link:" goes to the tracker of a courier Peek can follow, such as Econt, Sameday, FAN Courier, Packeta, Slovenská pošta or Geniki Taxydromiki, with the courier's number in the link, Peek shows "Delivery with" that courier, and the courier's number when it differs from yours. It asks the courier, and follows the parcel there once the courier's tracker shows dated progress at least as recent as euShipments' latest line, keeping euShipments' lines. Otherwise it stays on euShipments' history.

euShipments' result shows no expected delivery date and no proof of delivery, so Peek has neither from euShipments. Peek checks every 10 minutes by day, every 2 minutes once the parcel is out for delivery, and every hour or two overnight, and can notify you of every update, important steps only or on delivery day only. It can't contact euShipments, the shop or the courier for you.

Questions about euShipments tracking

Is euShipments legit?

Yes. It's a logistics company in Ruse, Bulgaria, founded in 2012 as InOut Trade and renamed euShipments.com in 2019. It ships for online shops, including sellers on Temu and eMAG, which it connects to through its own integrations.

Which courier delivers my euShipments parcel?

A local courier in your country. Once it has the parcel, euShipments' result shows "Courier Name:", "Tracking Number:" and "Tracking Link:" under the table.

How long does euShipments take to deliver?

It depends on where the shop's stock is. From its centres in Sofia and Ruse, euShipments states next-day delivery to Bulgaria and Romania, and 2 to 4 days to Croatia, Slovenia, Slovakia and Czechia. From Zagreb, Ljubljana or Senec, it states 1 business day to their own countries. For your order, go by the shop's estimate. More in delivery times.

What does Loaded hub mean on euShipments?

The parcel was loaded at one of euShipments' hubs for the next leg, named with its country in brackets. Unloaded hub is its arrival at the next one.

Which countries does euShipments deliver to?

Its "We deliver to" list names 28 countries: the 27 of the EU and the UK. In each, a local courier makes the last-mile delivery.

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