GOFO Canada tracking: GFCA numbers, statuses, contact

GOFO Canada tracking number: what it looks like

GOFO says its Canadian tracking number "typically begins with GFCA". The shape Peek links to GOFO Canada, with invented digits:

GOFO's results page has a TRACKING NUMBER and a WAYBILL NO column: the waybill is the GFCA number, and the tracking number repeats it or is the shop's own reference. GOFO's tracker takes up to 100 numbers in one search, separated by commas, spaces or new lines.

Where to find it. GOFO sends you to the sender: look in the order confirmation email (shipping details), your account on the shop's site (Orders or Purchase History) or the shipping notification sent after dispatch. Still nothing? Ask the shop, or see how to find a tracking number.

Numbers that look alike. GOFO's other countries have their own trackers. GFUS and 14 digits, GF and 13, or CR and 12 belong to GOFO Express in the US; GFFR and CIFR numbers to GOFO France; GFIT and CIIT numbers to GOFO Italy. GOFO's Canadian tracker points you to the right country's site for those. More on telling shapes apart: tracking number formats.

GOFO Canada tracking statuses explained

The CURRENT STATUS column on GOFO's results page reads Processing, In Transit, Delivered, Alert or Returned; GOFO doesn't explain these. Each result opens onto its scans; a Canadian parcel usually meets these, in order:

The delivered line can name the drop-off spot, as in Delivered, Front Desk/Reception. Peek reads GOFO Canada's scans with GOFO US's codes, so lines seen on US parcels, such as Delivery Exception, Business Closed (a failed attempt) or Label Cancelled (the label was voided and nothing is coming under that number), would show as "Delivery attempted" and "Needs attention".

GOFO delivery in Canada: proof of delivery and missed deliveries

GOFO's network map reads "Now live in Toronto, with Vancouver and more coverage on the way"; its site doesn't say which five provinces or which postal codes it covers. Deliveries are made by GOFO's partner delivery companies (DSPs) and drivers.

Proof of delivery. Search your number on GOFO's tracking page and choose "view POD". The tracker asks for the destination postal code before it shows the proof, which in most cases includes a photo of where the parcel was left.

Missed delivery. If your parcel was out for delivery and didn't come, GOFO says a redelivery attempt is typically made within 24 hours. An address problem, such as a missing apartment number, can send the parcel back to the local warehouse to be checked, and GOFO says it tries to reach you when it has valid contact details. Its Canadian service table lists "3 free attempts"; after three failed attempts the parcel goes back to the sender.

GOFO's Canadian pages name no pickup points, holding period or way to book a redelivery yourself. If a text asks you to pay to get a GOFO parcel redelivered, read delivery scam texts before you click anything.

GOFO package delayed, missing or returned

Not moving. If only Shipping Label Created shows, the shop still has to hand the parcel to GOFO. More on tracking that isn't updating.

Delayed or lost. GOFO recommends contacting the sender, the shop or person who shipped it, who can open an inquiry with GOFO for you. GOFO publishes no claim process for recipients. See lost parcels for what to ask the shop.

Delivered but not received. First open the proof of delivery on GOFO's tracking page: it usually shows where the parcel was left. Then look around your mailbox, any shared mailbox area or other spot where parcels get left, and ask neighbours, people you live with, or your building's concierge or security. Still missing? Report it to GOFO; a photo of the outside of your home or building helps but isn't required. See also delivered but not received.

Wrong contents, or a parcel that isn't yours. If the label has your name and address but the item is wrong, contact the shop. For a parcel that isn't yours, or a complaint about GOFO, contact GOFO support.

Returned. GOFO lists damage in transit, a wrong or incomplete address, and places it can't deliver to (some postal facilities, military addresses) among the reasons. "Once a package has been returned, it cannot be intercepted": ask the sender for a replacement or a new shipment. See returned to sender.

Ordered from Temu or Shein? See Temu orders and Shein orders. For duties on imports, see customs.

GOFO Canada customer service phone number

GOFO's channels for recipients, as its Canadian support page listed them on October 28, 2026:

• Phone (hotline for recipients, delivery issues and tracking support): +1 (949) 688-6032, 9 am to 9 pm EST Monday to Friday, 11 am to 7 pm EST Saturday and Sunday.
• WhatsApp: +1 (787) 469-5811, 9 am to 9 pm EST Monday to Friday, 11 am to 8 pm EST Saturday and Sunday.
• Email: cs@mail.gofo.com.
• Form and chat: an inquiry form that asks for the waybill number, and a "Chat with us" button, on the same page.

The +1 (626) 505-1101 line is the hotline for shippers, not for recipients.

Track a GOFO Canada parcel with Peek

Peek recognises a GOFO Canada number by its shape: GFCA and 14 digits, in capitals or not, with or without spaces. A gofo.com/ca tracking link with searchID= and the number in it works too. Peek follows only the GFCA waybill, not the shop's reference.

Peek reads GOFO Canada's own tracking, the same data as gofo.com/ca/track: the status, each scan with its time and its town and province (placed on a map), the delivery time, the service name and the destination country. Scans appear as GOFO writes them, without the support line GOFO adds to some; a delivered scan appears as "Delivered", without the drop-off spot. Peek shows no expected delivery date and leaves out the delivery photos, coordinates and weight: open GOFO's page for the photo.

Peek checks every 10 minutes from 8 am to 10 pm Swiss time (about 2 am to 4 pm Eastern, 11 pm to 1 pm Pacific), every 2 minutes in those hours once the parcel is out for delivery, and every hour or two the rest of the time. It can notify you of every scan, important steps only (delivery, pickup, customs, missed attempts and returns) or delivery day only. It can't book a redelivery, open the delivery photo, or contact GOFO or the shop for you.

Questions about GOFO Canada tracking

Is GOFO Canada legit?

Yes. GOFO Canada is run by GOFO Express Canada Inc., part of GOFO, a last-mile delivery carrier founded in August 2023 that also delivers in the US, France, the Netherlands, Italy and Spain. Its own tracking and support are on gofo.com/ca.

How long does GOFO take to deliver in Canada?

GOFO says delivery is typically completed within 1–2 calendar days once the parcel reaches a GOFO Delivery Station. Before that, it points you to the seller's estimated delivery date.

How do I see my GOFO proof of delivery?

Search your number on gofo.com/ca/track, choose "view POD" and enter the destination postal code when asked. The proof usually includes a photo of where the parcel was left.

Why is my GOFO tracking number not working?

Check that it's a Canadian GOFO number, which typically begins with GFCA; a GFUS, GFFR or GFIT number belongs to GOFO's US, French or Italian site. If a GFCA number still finds nothing, check it against the shop's shipping email, then ask the shop, which can open an inquiry with GOFO.